Envox Upgrade v6 to Commuication Portal v10

100%

Status

Completed - Met Expectations [Completed - Met Expectations]

100% complete, updated on Mon 8/27/18 8:52 AM by Greg Porter

Changed status from In Process to Completed - Met Expectations.
Changed health from Yellow to None.
Changed percent complete from 90% to 100%.
Project completed. All IVR applications have been cutover, the old Envox IVR servers have been shutdown and decommission requests have been submitted.

Details

Dates
Mon 4/24/17 - Mon 8/27/18
Acct/Dept
IRT - OSS / Networking / Telecom
Service
leave blank
Type
Project / Major Upgrade
Health
None - No health has been set
Classification
"Run" Project
Requirements
New Servers,
Convert to SIP Trunking,
Application rewrite - extent of rewrite TBD
Created
Mon 4/24/17 3:53 PM
Modified
Mon 8/27/18 8:52 AM
Closed
Mon 8/27/18 8:52 AM
Problem / Opportunity
Briefly summarize the problem or opportunity you propose to address. Write this in terms of the organizational problem being addressed, not in terms of the solution needed.
Upgrade Enox due to it being out of support

Other Project Information

Credit Card Data Touched (PCI)
Does the project touch payment card/credit card data (PCI)? Contact and include the ISO if payment card information is required.
No
Health Care Data Touched (HIPAA)
Does the project touch personal health care data (HIPAA)? Contact and Include the ISO.
No
Student Data Touched (FERPA)
Does the project touch student data (FERPA)? If so contact and include the ISO and the Registrar.
No

Description

Upgrade the campus Interactive Voice Response System form Envox V6 to their Communications Portal V10

Manager

Greg Porter
Greg Porter

Alternate Manager(s)

NengBee Moua
NengBee Moua

Sponsor

TK
Ted Koubiar