Project Portfolio Management Implementation - ServiceNow

98%

Status

In Process [In Process]

98% complete, updated on Tue 4/16/24 5:37 PM by Kimberly Holmes

Recent Activities:
 

  • Testing completed for updates for project intake form, demand management, and project management.
  • PPM updates applied in Production, March 28th.
  • Setup Executive Sponsors in Production
  • Setup 2024/25 Strategic Project Portfolio in Production
  • Entered all 2024/25 Strategic, Mandated, IRT projects in Production.
  • Training with PMs scheduled for May 2nd.
  Key Upcoming Tasks:
  • Complete training guides for Project Managers.
  • Working with Web team on Project Status Overview page
  • Working with Lim on updating the Project Intake Form for improved user experience.  
 Risks & Issues: No Risk
 

Details

Dates
Thu 9/21/23 - Fri 6/28/24
Acct/Dept
IRT - Project Management Office
Service
Project Request / New Project Request
Type
Project / Annual Project Call
Health
Green - On track
Portfolio(s)
Requirements
1. To implement the Project/Portfolio Management module in ServiceNow.
2. To create/activate various features of the module to be able to perform project in-take, project summary/scoping, project ranking, project sizing, capacity planning, time reporting, etc.
3. To create comprehensive dashboards visualizing all necessary project metrics.
Created
Thu 9/21/23 10:21 AM
Modified
Tue 4/16/24 5:37 PM
Link to Strategic Planning and Mandates
This will link the project to the University strategy it supports. If it is not a strategic project, don't select any.
Business Process Improvement
Problem / Opportunity
Briefly summarize the problem or opportunity you propose to address. Write this in terms of the organizational problem being addressed, not in terms of the solution needed.
Currently, IRT is using TeamDynamix for project portfolio management. IRT also is paying for the ServiceNow Project Management module, which has never been utilized. However, all other requests such as incidents, operations, enhancements are managed through ServiceNow. It will be beneficial for IRT to use one platform for all service requests, which also will allow to accurately report on all work efforts and perform the resource management/capacity planning.
Functional Teams and Other Resources
Please do your best to define personnel needed for your project, as well as your best estimate of the number of hours needed from those project team members.
Hema Manickavinayaham, Nadya Lucas, PMO team
Executive Sponsor
Each project must have an executive sponsor (VP / Cabinet level executive).
Mark Hendricks

Manager

KH
Kimberly Holmes

Sponsor

NL
Nadya Lucas