Problem / OpportunityBriefly summarize the problem or opportunity you propose to address. Write this in terms of the organizational problem being addressed, not in terms of the solution needed.
CCE Moodle LMS user base has become too large to effectively manage with existing server hardware configuration, resulting in unplanned outages, database errors, storage allocation issues, and suboptimal user experience. The learner base for the State of California has grown over 30% in the past 3 years.
As a result we experience system issues that relates to downtime which prevents learners from receiving access to required training.
Current infrastructure no longer aligns with current business needs. Hardware configuration is less than optimal and limits the modernization of infrastructure to alleviate recurring outages. Current size of user base has also raised data security concerns.